Job Opportunity: Digital Inclusion Program Manager

Are you passionate about digital inclusion?

The Dallas Innovation Alliance is looking for a Program Manager to lead our digital inclusion projects, including the development of our new Digital Ambassador Program and the continued growth of our Mobile Learning Lab and other projects and partnerships in the portfolio that serve communities in access and skills training related to internet and digital services and careers. Reporting directly to the Executive Director, this position may be considered for contract or contract → full time. 

Successful candidates will have experience in program management, content creation, creating and managing partnerships across sectors, and community engagement. Experience in the nonprofit, public, academic or private sector is welcomed, and the ideal candidate will have experience working in underserved communities across Dallas.Candidates must be organized and detail-oriented, comfortable working with diverse teams, multi-tasking, self-directed, and a level of ambiguity that comes with building brand-new programs. The goal will be to facilitate the effective development and management of programs according to the organization’s mission and structure. The position is primarily virtual, but candidates must live in Dallas or immediate vicinity.

Responsibilities

Program Management

  • Plan and facilitate Mobile Learning Lab operations and execution

  • Support development, planning and coordination of digital inclusion programs, including new Digital Ambassador program

  • Support the planning and execution of community, education, outreach and events;

  • Ensure implementation of policies and practices

  • Manage program data collection and reporting

  • Periodic onsite coordination and event support at off-hour programs

Relationship Development & Management

  • Support new and ongoing partner relationships and management

  • Assist as a liaison with community organizations, program providers, funders and other institutional partners

  • Help build and maintain positive relations within the team and external parties

Content Development & Communications

  • Develop newsletters, social media, basic website updates, training materials, messaging, and surveys on periodic basis

  • Support communications through media relations, social media etc.

Administrative

  • Keeping the Executive Director in check!

  • Assist in hiring and onboarding new team members

  • Prepare paperwork, including managing invoicing and basic partner agreements as needed

  • Scheduling and organizing meetings/events

  • Monitor and report grant related efforts, including local and national foundations, state and federal grant opportunities. Ensure that the Executive Director is kept abreast of progress and key decision points

Skills & Qualifications

  • Familiarity or interest in Smart Cities

  • Knowledge and experience in program management and design processes

  • Ability to work with diverse and multi-disciplinary teams

  • Outstanding verbal and written communication skills

  • Experience in data capture, analysis and reporting

  • Excellent time-management and organizational skills combined with the ability to prioritize work and meet deadlines

  • Comfortable multi-tasking, as well as working independently and as part of a team in a fast-paced environment

  • Ability to support several small to medium-sized projects in addition to working on long-term projects

  • Self-motivated, creative, self-directed, and responsible

  • Experience in budget management and reporting

Experience

  • 2-5 years of related project management or organizational experience preferred;

  • Bachelor’s Degree preferred, but not required;

  • Experience in community relations, including light event planning;

  • Experience in developing training materials, scripting and related program content;

  • Proficiency in Google applications, MS Office, Dropbox;

  • Ideal candidates will have experience with Squarespace, Salesforce, Mailchimp and other content, data, and relationship management tools; and

  • Experience in basic graphic design and GIS/ESRI preferred.

The Dallas Innovation Alliance is committed to workplace diversity and inclusion. We are equal opportunity employers and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender, marital status, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. We offer competitive salaries and a flexible, pleasant working environment. Salary is based on a nonprofit scale and commensurate with experience. 

To apply, please email cover letter and resume to info@dallasinnovationalliance.com with the subject line referencing this job posting. Please no phone calls, emails, faxes or in-person resume drop-offs. Please reference where you saw this posting. Dallas Innovation Alliance is an Equal Opportunity Employer. 

Dallas Innovation Alliance, 2022